Orbadio · Support

Support · 技术支持

Start listening, explore the globe, solve playback issues, or contact the developer. English and Simplified Chinese help is available below.

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English

Orbadio Support

Orbadio (环听) helps you discover live radio around the world. You need an iPhone running iOS 18.0 or later and an internet connection. No Orbadio account is required. Station availability can vary with the broadcaster, network, and region.

Quick start

  1. Open Orbadio and choose a station, or use the next-station control to explore.
  2. Drag the globe to rotate it, pinch to zoom, and double-tap to zoom in.
  3. Pause over a region or search for a city to browse matching stations.
  4. Save a station with its bookmark, or save the current song with the heart.

Prefer a list? Open Settings and choose Simple mode under Home display. It provides discovery, favorites, and recent stations with playback controls at the bottom. Switching display modes does not interrupt the current station.

A station will not play or keeps buffering

  • Try another station to check whether the problem affects one feed.
  • Check Wi-Fi or cellular connectivity and whether iOS allows cellular data for Orbadio.
  • Update the station directory in Settings, then retry.
  • If few stations appear, relax the bitrate, language, or genre filters.

Some feeds go offline, restrict listeners by region, or have limited capacity. The player tries available alternative feeds. Settings also lets you choose whether to switch stations after all feeds fail. A cached station directory does not provide offline audio.

Why are some cities or stations missing from the globe?

The community directory does not provide equally detailed location information for every station. Some points are approximate, and zooming cannot create missing coordinates. Try searching the city name or station name, zooming out, and updating the directory. Include the station name and its website when reporting an incorrect location.

Does reopening resume the program where I left off?

Orbadio remembers the last station. Reopening connects to that station's current live broadcast. It does not replay the part you missed or resume an earlier audio position. Automatic playback on launch can be changed in Settings.

Song recognition does not find a match

Start a music station and tap the recognition waveform. Recognition samples the live stream directly and does not use your microphone. The current version supports sampling compatible MP3/AAC feeds; HLS (.m3u8) sampling is not supported. Try again during a clear music segment and keep the same station selected until it finishes.

Speech, advertisements, short samples, unsupported audio formats, network issues, or a song missing from the recognition catalog can prevent a match. Song titles supplied by a station also depend on that station's metadata and may be missing or delayed.

What do song favorites and music links do?

A song favorite saves its title, artist, and available source details locally so you can find it later. It does not download the audio. Tap a selected station bookmark or song heart again to remove the favorite; saved songs can also be removed from the library. Deleting the app removes the local library, and Orbadio does not synchronize it between devices.

Music links open Apple Music, Spotify, YouTube Music, Bandcamp, SoundCloud, QQ Music, or NetEase Cloud Music. Apple Music may open a direct song page when recognition supplies a link; otherwise the service searches by title and artist. iOS opens the installed app or website as supported. Catalog availability and any subscription requirements belong to the selected service. Favoriting in Orbadio does not add a song to that service's playlists.

Lock-screen and background listening

Start a station in Orbadio, then return to the Home Screen or lock your iPhone. While the playback session is active, iOS can display the station and playback controls on the Lock Screen and in Control Center. If controls are missing, return to Orbadio and start playback again. Force-quitting the app ends its playback session; an unavailable feed or lost network connection can also stop playback.

Directory updates and mobile data

Orbadio checks the directory when it launches or returns to the foreground and refreshes it when the last successful update is at least 24 hours old. You can also use Update directory now in Settings. If an update fails, the app continues using the local cache.

Live audio uses data continuously. Higher bitrates use more data; a 320 kbps stream is about 144 MB per hour before network overhead. Preparing the next station and requesting song recognition use additional data. Cellular preloading is optional in Settings.

Language and CarPlay

Orbadio follows your iPhone's preferred supported language: English or Simplified Chinese. There is no separate language switch inside the app. CarPlay support is being prepared and is not yet available in a public release; availability will be announced in the release notes.

Contact support or report a station

Email cuitinglei@qq.com with the subject “Orbadio Support.” Include your iPhone model, iOS version, Orbadio version (shown in Settings), steps to reproduce the issue, any error message, and the station name and approximate time if relevant. Screenshots are helpful when you choose to share them. Do not send passwords or private recordings.

Station operators or rights holders can use the same address for content or listing concerns. Include the station name, website, and a description of the issue. Read our Privacy Policy for information about support emails and other data handling.

简体中文

环听(Orbadio)技术支持

环听帮助你探索世界各地的直播电台,需要运行 iOS 18.0 或更高版本的 iPhone 和网络连接,无需注册环听账号。电台能否播放会受到电台运营情况、网络和所在地区影响。

快速开始

  1. 打开环听,选择一个电台,或使用切换下一站的按钮随机探索。
  2. 单指拖动旋转地球,双指缩放,双击放大。
  3. 在某个地区停留,或搜索城市,浏览相关电台。
  4. 点击书签收藏电台,点击歌曲旁的爱心收藏歌曲。

更喜欢列表?在设置的「首页显示」中选择「简洁模式」,即可浏览电台、收藏和最近收听,播放器常驻底部。切换显示模式不会中断当前播放。

电台无法播放或频繁缓冲

  • 先尝试其他电台,判断是否只有某条线路出现问题。
  • 检查 Wi-Fi 或蜂窝网络,以及 iOS 是否允许环听使用蜂窝数据。
  • 在设置中更新电台目录后重试。
  • 如果可选电台很少,尝试放宽最低码率、语言或流派筛选。

部分线路会离线、限制收听地区或限制连接人数。播放器会尝试可用的备用线路,你也可以在设置中决定所有线路失败后是否自动换台。目录缓存仅用于浏览电台,不支持离线收听音频。

为什么地球上找不到某些城市或电台?

社区目录中,各电台的地理资料完整程度不同,部分标记的位置只是近似值,放大地图也无法补出缺失的坐标。可以尝试搜索城市名或电台名、缩小地图,或更新目录。反馈定位错误时,请附上电台名称和官方网站。

重新打开后,会从上次听到的位置继续吗?

环听会记住上次的电台,重新打开后连接该台此刻的直播,不会回放错过的节目,也不会恢复到之前的音频时间点。是否在打开应用时自动播放,可以在设置中调整。

识曲没有结果

先播放音乐电台,再点击波形识曲按钮。识曲直接从直播取样,不使用麦克风。目前支持兼容的 MP3/AAC 线路取样,暂不支持 HLS(.m3u8)。请在音乐较清晰时重试,并在识别结束前保持当前电台。

人声讲话、广告、片段过短、音频格式不兼容、网络问题或曲库未收录,都可能导致无法匹配。电台直接提供的在播歌名也依赖其元数据,可能缺失或延迟。

收藏歌曲和音乐平台入口有什么作用?

收藏歌曲会在本机保存歌名、歌手和可用的来源资料,方便之后查找,不会下载歌曲音频。再次点击已选中的电台书签或歌曲爱心,可以取消收藏;也可以在收藏库中移除歌曲。删除应用会移除本机资料,环听不在设备之间同步收藏。

音乐平台入口支持 Apple Music、Spotify、YouTube Music、Bandcamp、SoundCloud、QQ 音乐和网易云音乐。如果识曲返回了 Apple Music 歌曲链接,可直接打开对应页面;其他情况会用歌名和歌手搜索。iOS 会按平台支持情况打开已安装的客户端或网页。歌曲是否上架、是否需要订阅,由所选平台决定。环听收藏不会自动加入对方歌单。

如何查看锁屏播放,以及后台收听?

在环听中开始播放电台后,返回主屏幕或锁定 iPhone。播放会话保持有效时,iOS 可以在锁屏和控制中心显示电台信息与播放控制。如果没有显示,请返回环听重新开始播放。强制关闭应用会结束播放会话;线路不可用或断网也可能导致播放停止。

目录更新与蜂窝流量

应用启动或回到前台时会检查目录,距离上次成功更新满 24 小时后会自动刷新。也可以随时在设置中点击「立即更新目录」。更新失败时会继续使用本机缓存。

直播会持续消耗流量,码率越高,用量越大。320 kbps 音频每小时约 144 MB,尚未计入网络开销。预加载下一站和主动识曲也会增加流量。你可以在设置中控制是否允许蜂窝网络预加载。

语言与 CarPlay

环听跟随 iPhone 的首选受支持语言,提供英文和简体中文,应用内没有单独的语言开关。CarPlay 功能正在准备中,目前尚未在公开版本中提供,开放时会在版本说明中公布。

联系支持或反馈电台问题

请发送邮件至 cuitinglei@qq.com,主题注明「环听技术支持」。建议附上 iPhone 型号、iOS 版本、环听版本(可在设置中查看)、操作步骤和错误提示;涉及播放时,请附上电台名称和大致发生时间。你可以自愿提供截图,请勿发送密码或私人录音。

电台运营者或权利人也可以通过同一邮箱反馈内容或目录问题,请提供电台名称、官方网站和具体说明。支持邮件等数据的处理方式详见 隐私政策。